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Cameras do not seem to work on Safari

Posted:
Wed Oct 10, 2018 4:05 pm
by John West
Can anyone tell me why the cameras will not work on any of my Mac's using the current version of Safari. They used to work just fine until the last upgrade.
John West
Re: Cameras do not seem to work on Safari

Posted:
Wed Oct 10, 2018 4:26 pm
by Jason Rose
I'm using Safari on an iPad with IOS version 10.3.3 and it works fine. Though, only one camera will play at a time for me. On Windows all 3 will play simultaneously. I've heard other versions of Safari/IOS will do that, but I don't know which.
Do you get an error? What version are you using?
Re: Cameras do not seem to work on Safari

Posted:
Wed Oct 10, 2018 7:29 pm
by Bruce McDowell
I'm also on an older iPad that has end-of-lifed so far as iOS updates at 10.3.3. Streaming works perfectly in Safari but only one camera at a time.
I also have an iPhone 6 running iOS 12.0.1 - and it too only runs one camera at a time.
Re: Cameras do not seem to work on Safari

Posted:
Thu Oct 11, 2018 2:18 pm
by Chris James
Desktop Mac here, running OS_Sierra, a version or two back. I can run all three cameras at once with no problem.
Where I do have a problem is uploading images which only seems to work with Firefox for reasons unknown.
Re: Cameras do not seem to work on Safari

Posted:
Thu Oct 11, 2018 2:22 pm
by Jason Rose
Both the website code for the cameras and the player software (server) will be upgraded in the coming weeks. It's possible this will resolve John's problem.
Re: Cameras do not seem to work on Safari

Posted:
Mon Oct 22, 2018 3:56 pm
by Jason Rose
John, please test again. The new software is working well and I'm now able to watch all 3 at the same time on my older model iPad.
Re: Cameras do not seem to work on Safari

Posted:
Tue Oct 23, 2018 9:10 am
by Bruce McDowell
Confirmed - three-camera simulcast on my older iPad!